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Frequently Asked Questions

Do you offer international shipping?

Yes! We now offer international shipping. If you have any issues at checkout, please don't hesitate to contact us.

Why can't I upload my photo?

Reason #1: If you are receiving an error about the minimum resolution requirement, your photo is too small. Please upload a higher resolution image for printing.

Reason #2: If your photo will not upload and you do not receive an error message, your file size may be too large. The maximum file upload size aloud is 20mb.

Why isn't my coupon code working?

In most cases, either your code has expired, cannot be used on the product you're attempting to purchase or your code cannot be used in conjunction with discounted bulk pricing that has already applied. If you believe you're receiving this notice in error, please contact us.

What is the typical processing time?

Please check the current processing time listed on the product page before placing your order. Our processing time is subject to change depending on the volume of orders we receive.

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